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Support Member portal
Support Member portal

Stay Connected

Stay Connected with DMCC

Discover a wide variety of tools that will help you stay in touch and get the services you need.

DMCC CONTACT CENTRE

Reach us at 600 54 DMCC (600 54 3622) or +971 4 4249600

DMCC HELP CENTRE

Your one-stop-shop with several features to help support you and your business.

KNOWLEDGE HUB

Search for topics and get all the relevant information you require, such as FAQs, guidelines, videos and policies.

TRENDING ARTICLES

Features the most viewed articles and frequent queries by our members.

MEMBER COMMUNICATION

View previous and the most recent member announcements.

CASES

Raise cases to get information on topics that are not available in the Knowledge Hub.

MY FEEDBACK

Submit suggestions, any complaints, as well as give positive feedback to our customer sales agents.

SERVICE REQUEST: STATUS CHECKER

Track the status and progress of your submitted service requests with a simple authentication process.

LIVE CHAT

Get instant support from a DMCC representative for urgent inquiries.

DISCUSSION FORUM

Start a discussion, share queries and communicate with other DMCC members.

WEBSITE

VISA STATUS CHECKER

Whether you are an employee or a member company, easily track the status of visa and identity card applications by visiting the DMCC website.

Check here

DOCUMENTS

Stay up-to-date and refer to multiple guidelines, policies, rules and regulations to identify different processes.

Find out more

DMCC MEMBER PORTAL

An online platform where members get access to a wide range of services. Here, you can:

Apply for multiple services online

Read our latest announcements and enhancements

Request and download multiple reports 

Chat with a representative for instant support

E-SIGNATURE

This service allows HR signatories appointed by DMCC member companies, and employees to electronically sign any employment documentation - any time, any place.

Find out more

VIDEO VERIFICATIONS

Contact Centre Agents will schedule an online meeting with members for identity verification and to activate their e-signature.

ONLINE DISPUTES CENTRE MEDIATION

We are now conducting virtual mediation meetings via Zoom to assist our members.

INTERNATIONAL SERVICE PROVIDERS (ISA)

A wide network of Consultants and Service Providers all over the world to help you apply and set up a company in DMCC.

Find Out More

COURIER SERVICES POWERED BY ARAMEX

In partnership with Aramex, get a discount of up to 40% when you send shipments internationally and domestically.

Get in touch

For more information, please contact: 600 54 DMCC (600 54 3622)