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Support Member portal
Support Member portal

Contact

How to get in touch

If you have a question, DMCC Help Centre is a One-Stop-Shop that hosts all the information and knowledge that you wish to know as well as offers a number of channels to interact with us.

Not in the UAE? Speak to one of our international partners.


Opening hours

 

DMCC Client Service Centre working hours
for DMCC existing members by appointment only, schedule here

8 am – 4 pm Monday to Friday

Client Registration Centre working hours for
for new clients by appointment only, email 
8 am – 4 pm Monday to Friday
DMCC Contact Centre working hours 8 am – 7 pm Monday to Saturday

 

Our Locations

Headquarters

Uptown Tower
Uptown Dubai

Get directions

Customer Service Centre

Almas Tower
Jumeirah Lakes Towers

Get directions

PO Box 48800
Dubai, United Arab Emirates

+971 (0) 4 424 9600
Local: 600 54 3622
Fax: +971 4 390 3987
DMCC Help Centre DOWNLOAD JLT MAP  

Find your place in the Free Zone

If you are looking to join the Free Zone, please use our application form below.

Apply now

Get in touch

Find all our contact numbers below

Media

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

pr@dmcc.ae

Free Zone

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

setup@dmcc.ae

Property

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

propertysolutions@dmcc.ae

Careers

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

careers@dmcc.ae

DGCX

Phone: +971 4 361 1616

Fax: +971 4 361 1617

inquiry@dgcx.ae

UAE Gold Bullion coin

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

preciousmetals@dmcc.ae

UAE Kimberley Process

Phone: +971 4 433 6713

Fax: +971 4 390 3987

kimberley.process@dmcc.ae

Vaulting

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

preciousmetals@dmcc.ae

DMCC Tradeflow

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

DMCC.Tradeflow@dmcc.ae

Concordia

Phone: +971 4 423 2900

Fax: +971 4 374 8488

info@concordiadubai.com

Health and Safety

Police 999, Fire 997

Ambulance 988

JLT Emergency 04423999/5

CHINA

Contact Person: Dan Zheng
Phone: +86 18460074827
E-mail: chinaoffice@dmcc.cn
Address: 106th Floor, Ping’an Financial Centre, Yitian Road, Futian District, Shenzhen City, China

 

INDIA

Contact Person: Siddharth Shah
Phone: +91 98334 42674
E-mail: indiainfo@dmcc.ae
Address: P.P. Shah & Associates, 302, 470 Cardinal Gracious Road, Andheri East, Mumbai Suburban, Maharashtra, 400099

DMCC local contact: Bassel Bitar
Phone: +971 501818819
E-mail: bassel.bitar@dmcc.ae

View our current list of International Service Providers here.

Diamonds

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

DDE.Info@dmcc.ae

Gold

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

preciousmetals@dmcc.ae

Tea

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

inquiriestea@dmcc.ae

Other commodities

Phone: +971 (0) 4 4249600 | Local: 600 54 3622

Fax: +971 4 390 3987

commodityservices@dmcc.ae