Past event summary

About the event

Successful communications rely upon swift and accurate information management. The four steps of communication: Plan, Capture information, Follow up, Store and Retrieve need to become second nature; MS Outlook Contacts are central to making communications successful.
Successful delegation needs a robust process supported by consistent behaviours.
After completing this seminar, you will be able to:

• Plan and manage all your communications effectively and reduce “mind traffic”
• Capture fleeting ideas and thoughts
• Customise views to see only what you want to see
• Delegate successfully

About the WorkingSm@rt® Method:

WorkingSm@rt® is a flexible and practical combination of behaviour changing methods, best practice processes and optimal use of tools that will transform the way that you work. With the WorkingSm@rt method you will gain control over your day, find balance, reach your goals and focus on the work that is important to you and your organisation. Easily applied and simply sustained, the WorkingSm@rt method brings lifelong benefits to individuals, teams and entire organisations.